omni:us Claim Automation

Automating
Claims Processing

omni:us gives you a competitive edge by accelerating your claims process.
Our AI seamlessly classifies and extracts crucial data from submitted claim documents.

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Challenges
  • Sheer volume: huge variation in document formats (emails, incident reports, invoices, etc.)
  • Low quality: scanned documents, faxes, handwriting
  • Multipage: various documents in single PDF require division
  • Complex: claim-to-policy matching, adjusting and validation is highly time consuming

Delivering speed & efficiency at scale.

One of the major operational hurdles of insurance companies is claims handling. In the event that something unexpected happens, the insurant files a claim with its insurance provider. The claims service receives the claim and is responsible for getting all the relevant information into the insurers’ system, adjudicating on granting remittance or not, then actually issuing the payment to the customer.

A smooth workflow is required for guiding the claim through this process in the fastest possible way. Even the most efficient operations struggle to deliver an ideal customer experience. Therefore the insurance industry is constantly looking for ways to increase efficiency, and most importantly, customer satisfaction.

 

Turn claim processing speed into a competitive advantage.

Uwe Hennig

VP Sales EMEA