März 27, 2023

7 Key Elements of Claims Management in Insurance

Claims management is a most crucial aspect of the insurance industry for several reasons. The efficiency, effectiveness, and fairness of this process can significantly impact the reputation, financial stability, and customer satisfaction of an insurance… Continue Reading

September 6, 2022

Inside omni:us – An Interview with our Data Scientist Diede

We sat down with our wonderful Data Scientist, Diede, to gain some insight about her experience at omni:us – and how it feels to revolutionize insurance claim automation with Artificial Intelligence. Diede is a part… Continue Reading

August 8, 2022

KI-gestützte Schadenautomatisierung in der Versicherung

Der Versicherungsmarkt befindet sich kontinuierlich im Wandel. Einzelne Produkte rücken in den Hintergrund, werden aufgrund von sinkenden Wechselbarrieren und steigendem Wettbewerb mit rein digitalen Anbietern immer leichter substituierbar. Die Ende-zu-Ende Customer Experience, der ausgeprägte Servicegedanke… Continue Reading

Juli 26, 2022

Property Insurance Claims: Leveraging Unstructured Data to Drive Decisions

Property insurance claims have a great variance in type and complexity. Whether it is for residential or commercial property, the characteristics of the structure, its contents, and the areas surrounding that structure make each individual… Continue Reading

März 24, 2022

One-on-One with omni:us’s Executive Advisory Board Member Guido Merz

Skilled in business planning and development, strategy, change management, and organizational design, Guido Merz is the co-founder of Wroomer, a large car financing platform. He is also a partner at Acclivitas, a boutique executive search… Continue Reading

Februar 2, 2022

P&C Claims Process Automation: Opportunities Abound

The property/casualty claims area is experiencing a whole range of external pressures that are driving transformation like never before. Chief among these forces has been the pandemic, which has made it essential for insurers to… Continue Reading

Oktober 12, 2021

Empowering Claims Professionals: Find the Optimum Blend of Humans and Tech

There are still many manual tasks and hand-offs taking place throughout the claims process. For simpler claims on the personal lines side, and some small commercial claims, great progress has been made in automating flow… Continue Reading

Juni 23, 2021

FNOL Automation in Claims: Unleashing the Power of Natural Language Processing

  Property/casualty insurers were on the path to increasing automation in the FNOL (first notice of loss) process long before 2020 and COVID-19. Mobile apps and web portals for agents and policyholders were becoming more… Continue Reading

März 24, 2021

Claims Indexation: Low Hanging Fruit with High Value for Insurers

It’s no secret that the P&C insurance industry has enormous volumes of unstructured data that stream into the enterprise. Every line of business has its own unique set of forms, letters, spreadsheets, and other documents,… Continue Reading