Solution Spotlight  Keynote

The key to reducing claim leakage and costs?

How AI-powered claim automation helped UNIQA.

QUICK LINKS 

In this session recording from DIA 2022 Amsterdam, Andreas Nemeth (UNIQA) and Martin Micko (omni:us) will be talking about their collaboration on claim automation, why it started and what the business impact has been so far. They will share their experiences, results, and insights on how UNIQA succeeded in cutting costs, whilst increasing customer satisfaction with the use of AI-powered claims processing.

The Agenda

Why do customers work with omni:us?
1. Why do customers work with omni:us?
1.1 Claims Automation Impact: Process Costs
1.2 Customers & Employee Satisfaction
1.3 Leakage & AI Governance Structure
The omni:us Digital Claims Adjuster
2.1 Reference Claims Processes
2.2 Claims Decision Catalogue
2.3 Core System Connectors
2.4 Lines of Business & Perils
2.5 Straight-Through Processing & Next-Best Actions
2.6 Claim Automation Performance
UNIQA Collaboration with omni:us
3.1 How to bring digitization to UNIQA?
3.2 Challenges
3.3 Collaboration Targets with omni:us
3.4 Definition of Use & Business Cases for MVPs
3.5 Going into Production
omni:us Automation Results @UNIQA
4.1 Automated Claim File Creation
4.2 E2E Straight-Through Processing
4.3 Proud & Relieved Workforce
4.4 Claim Automation from Unstructured Data
4.5 omni:us vs. other suppliers
4.6 Quality & Consistency
4.7 Claim Automation Roadmap
4.8 STP & Human Touch
4.9 Domain Understanding & Technology
omni:us as Automation Enabler @UNIQA
5.1 Reinventing Processes through Technology
5.2 Customer Feedback for Automated Processes

The Speakers

Picture of Andreas Nemeth

Andreas Nemeth

UNIQA Ventures
CEO & Managing Partner

Picture of Martin Micko

Martin Micko

omni:us
COO & Founder

Discover more resources

Ready for a live DEMO?

Experience the power of end-2-end claim automation in action.

Our Products

No-Touch Automation01

Agentic Co-Pilot02

Leakage Reduction03

Insurance AI Modeller04

Quick Links

Why omni:us

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Latest Case Studies

54% No-Touch Automation in Global Marine Claims

70% No-Touch P&C Claim Automation

50% Faster Handling of Complex Claims with Agentic Co-Pilot​

EU Top 10 Insurer Deploys Custom AI Models in Weeks ​

Recoveries Boost & Leakage Reduction DACH Top 5

Latest Resources

The State of Subrogation 2025

Subrogation inefficiencies cost insurers billions annually.
Backed by data from leading insurers, this report highlights where insurers are falling behind — and how AI is transforming claims subrogation. 

Get in Touch

Latest Resources

Benchmark Report

The state of subrogation 2025

Subrogation inefficiencies cost insurers billions annually.
Backed by data from leading insurers, this report highlights where insurers are falling behind — and how AI is transforming claims subrogation.

Latest Case Studies

54% No-Touch Automation in Global Marine Claims

70% No-Touch Automation in P&C 

50% Faster Handling of Complex Claims with Agentic Co-Pilot​

EU Top 10 Insurer Deploys Custom AI Models in Weeks ​

Recoveries Boost & Leakage Reduction DACH Top 5

Our Products

01

No-Touch Automation

02

Agentic
Co-Pilot

Agentic Co-Pilot

03

Leakage Reduction

04

Insurance AI Modeller