Introducing the omni:us Digital Claims Adjuster

True Claim Automation Starting Day One.

Faster, better claims decisions and workflows to boost customers satisfaction, reduce process costs & empower your team.

We automate your claims in
high-frequency lines of business

  • Household / Property
  • Motor
  • Liability
Storm / Elemental
Tap Water
Glass Breakage
Burglary / Theft
Fully Comprehensive Coverage
Partial Comprehensive Coverage
Glass Breakage
Vehicle Liability
Personal Liability​
Home / Landowner
Enterprise AI for Claim Automation

A unique Combination of
Claims Expertise with State-of-the-Art Technology

The omni:us Digital Claims Adjuster enables seamlessly integrated end-2-end claims automation within existing insurance systems.
Integrated reference claims processes and a comprehensive, AI-powered claims decision catalogue, help reduce process costs by up to 35 percent – while drastically increasing customer satisfaction and efficiency.

Reference Claims Processes

Out-of-the-box reference processes allow rapid implementation and optimized claims processing.

+ Claims Decision Catalogue

Pre-trained AI & rule models automate complex settlement decisions – and alert adjusters to red flags that require human attention.

+ Access to Master Data

Easy integration with major core & legacy systems to access relevant policy and claims information.

Available Standard Connectors
Our Performance

Straight-Through Processing At Scale

The omni:us DCA SaaS solution comes out-of-the-box with all it takes to process low to medium severity claims from First Notice of Loss (FNOL) to creation of the payment without human intervention in any given core system. For more complex claims, omni:us takes over tedious tasks so that human adjusters can fully focus on damage assessment.

+ 0 %
Customer Satisfaction

Full Automation
+ ~35% Semi-Automation

- 0 %
  1. Listed KPIs are average values across different line of businesses that are calculated as a basis of value-based pricing in our collaboration with omni:us business cases.
  2. Focus on frequency claims with an average claim volume of < €3.000.
Our Approach

We understand Automation as a Change Process

On the way to becoming a data-driven claims organization, omni:us helps insurers to expand their skills and employee capacities in a targeted manner and drive the transformation process forward through deep domain expertise, new technologies, agile structures, stakeholder involvement and process awareness.

Build Trust & enable continuous learning
  • Close involvement of non-technical staff
  • Comprehensible results from the beginning
  • Continuous learning and improvement of AI
DEEP domain expertise WITH latest Technology
  • Merging AI tech and business knowledge
  • Process understanding in detail
  • Focus on frequency instead of special cases
  • Automation starts with the process
  • Partial automation as an essential lever
  • Integration into relevant core and surrounding systems

Why Omni:us?

Our mission is to enhance insurance industry processes and workflows by simplifying the claims handling life cycles. omni:us understands the value of automation by identifying key processes to shorten cycle times, enhance customer expectations, increase employee satisfaction, and improve data integrity to create better outcomes in the overall claims handling process.

The Power of Partnerships

Combining Strengths
for Maximum Impact

omni:us collaborates with leading insurance-focused business consultants and implementation partners to leverage our advanced AI & insurance expertise – and deliver incredible, transformative insurance success stories for leading insurers worldwide.

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