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Case Study

DACH Top 5 insurer
boosts recoveries
And reduces leakage

A top 5 DACH insurer improved its combined ratio and achieved measurable savings within the first quarter of deployment by identifying missed subrogation opportunities, preventing overpayment, and optimizing supplier selection with omni:us Leakage Reduction. 

Our Measured Impact

Recovery Boost

0 %

increase in recovery rate

Lower Cost Per Claim

0 %

fewer expert reports commissioned

plus 55% reduction in third-party invoice checks

P&C Expenditure

0 %

reduction in P&C expenditure

via automated coverage checks

The Insurer's Challenge

  • Significant leakage due to overpayment, missed subrogation opportunities & inefficient supplier use
  • Reliance on manual processes to detect coverage exclusions and recovery potential
  • Static supplier selection models that did not account for claim context
  • Leadership required a solution that could deliver measurable ROI quickly without replatforming

Our Implemented Solution

  • Scan both open and closed claims for subrogation potential, overpayment risks and excluded repair items
  • Automated coverage checks to flag non-covered services before payment
  • Deployed AI-driven supplier selection to optimize expert and invoice review decisions
  • Integrated seamlessly with insurer’s core claims system for real-time detection and alerts

Why This Insurer Chose omni:us

  • Proven ability to find and recover hidden value in both live and historic claims
  • Multi-level leakage prevention — recovery, coverage, supplier optimization in one flow
  • Fast deployment into existing claims environments without disrupting operations
  • Insurance-native AI models trained on millions of claims for high detection accuracy

Key Takeaways

  • Quick wins are possible — insurer saw measurable savings within weeks
  • Leakage prevention is most effective when recovery, coverage, and supplier control work together
  • Embedding leakage detection into live workflows ensures sustained results

Start Saving This Quarter

We’ll scan your claims portfolio for recovery potential, overpayment risks, and supplier savings — and deliver a quantified ROI forecast within weeks.
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omni:us ist stolzer Europas Horizon2020 SME-Instrument and Fet Flag Champion.
Wir sind dankbar für die Förderung durch das Forschungs- und Innovationsprogramm Horizon 2020 der Europäischen Union unter der Finanzhilfevereinbarung Nr. 820323; 850053.

Kofinanziert von Europäischen Fonds für regionale Entwicklung (EFRE)
Pro Fit-Projekt „Vollautomatisierung der Wertschöpfungskette im Digitalisierungsprozess von Archivdaten“ mit Unterstützung von IBB/EFRE in 2016/2017.

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