Case Study

P&C Automated Claim Indexation

The local entity of a global insurer originally approached omni:us purely for the need to index their incoming claims.

Today omni:us performs the classification, conversion and contextualisation of all data points relevant to the claims process; the loss circumstances and risks are identified and relevant loss information required where needed.

With the Guidewire connector provided by omni:us the customer used the output of the omni:us platform to immediately create the claims file in Guidewire as a next step which leads the collaboration to further expand within the process.

P&C Perils

Fire
Storm  / Elementar
Tap Water
Glass Breakage
Burglary / Theft

From kick-off to operative setup

Months
0
Our Impact

Substantial Automation
with Instant Claims File Creation

%

Automated
Claims File Creation

+

+

%

Semi-Automated
Claims File Creation

Process

1
Fit gap analysis between actual process and the omni:us reference process in order to identify customer specifics
2
Definition of the optimized target process
3
Elevation of the optimized process into the omni:us SaaS environment
4
Test
5
Testing of the environment through processing of selected claims cases
6
Testing of the environment through processing of selected claims cases
7
Go live of Indexation
8
Expansion of the omni:us workflow towards the Guidewire connector and testing of the automated claims file creation
9
Test of the claims file creation within Guidewire
10
Go-Live