Case Study

P&C Automated Claim Indexation

The local entity of a global insurer originally approached omni:us purely for the need to index their incoming claims.

Today omni:us performs the classification, conversion and contextualisation of all data points relevant to the claims process; the loss circumstances and risks are identified and relevant loss information required where needed.

With the Guidewire connector provided by omni:us the customer used the output of the omni:us platform to immediately create the claims file in Guidewire as a next step which leads the collaboration to further expand within the process.

P&C Perils

Fire
Storm  / Elementar
Tap Water
Glass Breakage
Burglary / Theft

From kick-off to operative setup

Months
0
Our Impact

Substantial Automation
with Instant Claims File Creation

%

Automated
Claims File Creation

+

+

%

Semi-Automated
Claims File Creation

Process

1
Fit gap analysis between actual process and the omni:us reference process in order to identify customer specifics
2
Definition of the optimized target process
3
Elevation of the optimized process into the omni:us SaaS environment
4
Test
5
Testing of the environment through processing of selected claims cases
6
Testing of the environment through processing of selected claims cases
7
Go live of Indexation
8
Expansion of the omni:us workflow towards the Guidewire connector and testing of the automated claims file creation
9
Test of the claims file creation within Guidewire
10
Go-Live

Our Products

No-Touch Automation01

Agentic Co-Pilot02

Leakage Reduction03

Insurance AI Modeller04

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Latest Resources

The State of Subrogation 2025

Subrogation inefficiencies cost insurers billions annually.
Backed by data from leading insurers, this report highlights where insurers are falling behind — and how AI is transforming claims subrogation. 

Get in Touch

Latest Resources

Benchmark Report

The state of subrogation 2025

Subrogation inefficiencies cost insurers billions annually.
Backed by data from leading insurers, this report highlights where insurers are falling behind — and how AI is transforming claims subrogation.

Latest Case Studies

54% No-Touch Automation in Global Marine Claims

70% No-Touch Automation in P&C 

50% Faster Handling of Complex Claims with Agentic Co-Pilot​

EU Top 10 Insurer Deploys Custom AI Models in Weeks ​

Recoveries Boost & Leakage Reduction DACH Top 5

Our Products

01

No-Touch Automation

02

Agentic
Co-Pilot

Agentic Co-Pilot

03

Leakage Reduction

04

Insurance AI Modeller