Use case examples with
AmTrust Financial Services and omni:us

The Speakers

Deb Smallwood

Deb Smallwood

SMA
CEO & Founder

Ariel Gorelik

Ariel Gorelik

AmTrust Financial Services, Inc. (AFSI)
Executive VP/ Chief Information Officer and Chief Operations Officer

Rupin Mago

Rupin Mago

omni:us
VP Americas

The Outcome

Collaboration between omni:us and the AmTrust IT team was integral to streamline the process to achieve an optimal outcome.
Project timeline was 8 months to go-live.

- 0 %
general operating costs
%

automation of
incoming claims information

getting attached to existing claims files

< 0 %
Error rate
0 %
optimization
of resources and skills
0 months
ROI from
production go-live
0 %
Automation
planned in next quarter
"We already produce millions of dollars of gross written premium – new business for us, just through this technology.”
Ariel Gorelik Amtrust Claims Automation omnius 1
Ariel Gorelik
AmTrust Financial Services

The Agenda

  1. The Art of Possible
    1. The Art of Possible - "We’re discussing only one today but there are probably 20 other use cases that we’re already thinking about.”
  2. The Current State
    2. The Current State - "All of us are sitting on huge amounts of unstructured data but just don’t know how to use it.”
  3. The AMTrust Story
    3. The AMTrust Story - "We can’t go on like that anymore. All of a sudden I had the pressure to optimize."
  4. Business Outcomes
    4. The Business Outcomes - "75% automation of 27 million claims intake documents"
  5. Executing the Project
    5. Executing the Project - "The key to a successful outcome is rigorous planning.”
  6. The Barriers and Challenges
    6. The Barriers and Challenges - "Big ships turn very slowly."
  7. The Lessons Learned
    7. The Lessons Learned - "Everything is iteration. There is no magic to it."