Putting customers first is more than just a platitude.
Over 60% of people switch insurers because of a negative customer experience.
Exceed expectations when interacting with your policyholders
to boost revenues and reduce customer churn.
Tech has changed the game: the omnipresent digital world of today has dazzled consumers with choice and convenience. Competition is now on the basis of experience.
Drive the future of claims: seize the opportunity and rethink your customer journey with speed and transparency. Fire up your NPS (Net Promoter Score) by inspiring loyalty among your policyholders.
with all relevant information & decision support at hand.
by automating data-intense, non-customer facing workflows.
by responding fast, transparent & insight-driven.
omni:us is bridging the gap between legacy insurance processes and intelligent systems. Leverage cutting-edge machine learning technology and revitalize your customer journey from the ground up. By automating non customer-facing workflows and offering valuable decision support to claims agents, you can realign around the immediate needs of policyholders.
It’s what insurance is all about.
“This is the new bar. If you can’t clear it, other firms will.”
Our mission is to enhance insurance industry processes and workflows by simplifying the claims handling life cycles. omni:us understands the value of automation by identifying key processes to shorten cycle times, enhance customer expectations, increase employee satisfaction, and improve data integrity to create better outcomes in the overall claims handling process.
Learn more about intelligent claims.